From strategy
to delivery.

Experience across
the whole business.

Strategic thinking, commercial judgement and operational depth.

Decades of executive leadership and independent consulting across complex international businesses – spanning strategy, commercial growth, operating models, people, technology and data.

What that looks like
in practice.

Selected experience across department stores, grocery, luxury travel retail and fashion – developed through executive leadership and independent consulting.

John Lewis
Partnership

The capabilities behind the customer experience.

Customer strategy, marketing technology and loyalty across John Lewis, Waitrose and Financial Services – developing the data, platforms and organisational capabilities needed to put that ambition into practice.

Majid Al Futtaim
/ Carrefour

Customer value across markets.

Leadership of customer, loyalty and customer value management across 15 markets – using customer understanding to shape propositions, develop loyalty and support commercial growth at international scale.

Co-op Group

From strategy to operating model.

Group strategy, enterprise transformation and customer leadership across a diverse business spanning 5,000 high street stores, pharmacies, retail banking, insurance, ecommerce and more.

The remit included strategic planning, a retail-wide operating model and loyalty transformation – shaping enterprise priorities and the capabilities needed to deliver them.

World Duty Free

Luxury retail. End-to-end change.

Beauty and fragrance, luxury fashion and accessories, fine wines and jewellery. Experience across a luxury travel retail range, with the commercial and operational depth behind it.

At World Duty Free, the transformation remit spanned buying, marketing, supply chain, retail operations and technology – from the customer-facing offer to the business behind it.

Arcadia Group

Fashion, from seasonal plans to sell-through.

Experience across Topshop, Topman, Dorothy Perkins, Burton Menswear and Miss Selfridge.

From seasonal planning and global sourcing to managing sell-through – the range, supply and commercial decisions that shape a fashion season.

Across business models.

At Morrisons, experience includes the design, development and launch of the loyalty programme, alongside broader customer and digital transformation, CRM, customer experience and retail media. Work with Costcutter and Big Food Group spans commercial and operating-model change in B2B wholesale and franchise businesses, including merger strategy.

Retail depth.
A wider perspective.

Experience grounded in retail and consumer businesses, from grocery and convenience to fashion, luxury, beauty and travel retail.

Beyond retail, our experience spans financial services, technology, telecommunications, logistics and consumer services – bringing commercial, customer and transformation perspectives to different industries and operating models.

  • Financial services & payments

    Retail banking, insurance, loyalty and payments.

  • Technology & telecommunications

    ERP, B2B technology and digital solutions.

  • Logistics & infrastructure

    Supply chain, transport and complex operations.

  • B2B & wholesale

    Commercial models, franchise and symbol groups.

  • Consumer services

    Pharmacy, subscriptions and fulfilment.

What’s on
your mind?

A new direction, a customer challenge or a complex change to deliver. Let’s talk about what you’re working towards and where experience could help.

info@sabego.com